Trajan Scientific and Medical is the principal organisation encompassing the following entities:
This document sets out our privacy commitments in respect of personal information and other sensitive information that you provide to us. Such information may include your name, address, telephone numbers, email address, ABN or tax file number, bank account details and date of birth.
We understand how important it is to protect your personal information and will only collect personal information which is necessary for our purposes, Trajan may use your personal information to:
The personal information we request is optional for you to provide, but we may not be able to fulfil your request or provide you with our products and services without that information. Sometimes there are situations where we are required by law to collect certain personal information from you and if this is the case, we will inform you of the law that imposes this requirement. Where reasonably practical, we will collect your personal information only directly from you. However, we may also collect personal information that you provide offline, either directly or through third parties such as from unrelated third parties (such as a credit report agency), and publicly available sources of information. To protect your privacy, you should not provide any information that is not specifically requested.
Trajan takes all reasonable steps to ensure that sensitive and personal information we collect, use and disclose is accurate, complete and up-to-date. At any time, should you wish to view your personal information which is held by Trajan, or if you become aware of an error you wish to rectify, you can make a request directly to Trajan (see contact details below). If we cannot act on your request (such as where we are not permitted by law), we will provide you with reasons as to why. If you no longer do business with us and we no longer need your personal information for the purposes which we collected it for, you can ask us to delete the personal information we hold about you. Subject to any legal obligations we may have, we will take reasonable steps to destroy or permanently de-identify your personal information.
Trajan takes all reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification and disclosure. We aim to achieve this by implementing steps for access control for our buildings, putting into place confidentiality obligations on our employees and secure security measures for system access. We do not, however, accept any responsibility for the unauthorised access of personal information held by Trajan.
Trajan websites may utilise “cookies” to collect information about your visits to help us personalise our online service for you. Cookies contain information which is readable by the website that issued the cookie to you. Cookies cannot execute programs or access other information on your computer. Your web browser can be configured to reject cookies issued by our websites, but if you do so, some functionality that we provide on our websites may become unavailable as a result. This information may include your browser type, your browser operating system, Internet Protocol (IP) or URL’s of the sites you have visited before or after logging into the Trajan websites. We may also collect statistical data, such as the dates and times of visits as well as the number and pages viewed by each visitor, which is utilised to evaluate the performance and usefulness of our websites.
Alternatively, you may send a letter to the following address:
Trajan Scientific Australia Pty Ltd
7 Argent Place, Ringwood
Victoria 3134, Australia